TERMS AND CONDITIONS



Bookings


Booking deposits vary from $50 to $100 and are taken to ensure clients show up for their appointments. If they are not used as part of a further order, they are refunded within 14 days attendance of the photo shoot. All clients under the age of 22 should be accompanied by a parent (not a legal guardian), unless cleared with studio management. All changes of appointment are subject to an additional $50 refundable booking deposit, which will be added to the existing deposit. If you fail to show, or cancel your appointment less than 7 working days before your appointment in writing*, you will lose your booking deposit and you may be charged a studio hire fee of $50 . This is to cover the expense of the creative staff and studio time.

*Postal Address: 4613 North University drive, Suite 158, Coral Springs, Fl, 33067 Email to inquiries@west-38.com

WEST 38 is owned and operated by The Photo Studio Group NYC LLC


Purchases at the Studio


All copyrighted images are sold on the day of the shoot only. Other goods such as Efolios can be purchased at a later date. Please ensure you are happy with the quality before ordering. All purchased images are given on the day of the shoot on a disc, Efolios and Digital ZCards are sent electronically via email within 6 weeks of placing the order, and Prints are received via post within 6 weeks. Once a client has left the premises having placed an order, the studio is unable to cancel the order, however this does not affect your statutory rights. All retouching is free of charge and as such is done at the studio’s discretion. Packages vary in range from $399 to $4,999



Cookies


The Photo Studio Group NYC LLC may collect anonymous and aggregate information from you about your preferences in navigating WEST 38 website by using cookies, action tags and the like. Cookies are small text files that identify your computer. We may use cookies to, among other things, monitor website usage, customise website features, identify your computer's operating system and browser, and complete transactions. An action tag is a small, graphic image on a webpage that is designed to allow the website owner or a third party to monitor who is visiting a website by collecting the IP address of the computer to which the tag is sent, the URL of the webpage that the tag comes from and the time that such webpage was viewed. Tags may be associated with cookie information. We may also use such anonymous and aggregate information for promotional purposes. If you do not want us to track such information about you, you can independently set your browser to warn you before accepting cookies and refuse cookies when your browser alerts you to their presence. You can also adjust the settings in your browser to refuse all cookies.



Privacy Policy


ii. What information do we collect about you? We collect information about you when you make an application with us online, when you make a booking with us and when you attend for a photographic shoot.The personal information we collect includes your: Full name, Address and Postcode, Telephone number and mobile, email address, age, photographs, and body measurements such as eye colour, height, waist etc.

iii. How will we use the information about you? The information which we hold about you will be used in order to review your application. If we believe you have modelling potential, then we will use the information which you have given to us to contact you and arrange an appointment.

iv. If we have tried to arrange an appointment with you and have not received a response from you, we may from time to time contact you in order to try and arrange an appointment. If you do not want us to do so, please contact us at inquiries@west-38.com to tell us.

v. We may use images of you on our social media platforms or websites. However, we will only do so if you tell us you consent to us using your images when you attend for a photographic shoot and agree to an order. If you have previously given consent and no longer want us to use your images please contact us at inquiries@west-38.com to tell us.

vi. What is our lawful basis for using your data?
We process the information which you provide to us on your application form because you have given your consent to us using the information to review your application and contact you about it. Where you have provided us with your consent in the past, but no longer want us to use your data as we have described above, you have the right to withdraw your consent. To withdraw your consent, contact us at inquiries@west-38.com

vii. If you book an appointment with us and attend a photographic shoot, we will ask you to sign a copy of our client order form, this is a contract and we will process your data as necessary in order to carry out the terms of the contract.



Sharing your information


If you attend an appointment and purchase printed images or a canvas from us, your images and contact information will be shared with our portfolio provider. This is in order to allow them to produce the images and deliver these to your address.

ix. If you purchase an e-folio, we may share your images in order to create the website.

x. We share your payment details and name with Square Up, who will process your payment on our behalf.

xi. We share your information with our marketing and business development company.

xii. We also work with two companies who have access to our website database, which includes your personal data. These companies assist us in developing our website, and our database.

xiii. If you purchase a package at the studio we may also offer you a referral service whereby we will share the details set out in iii) above with relevant parties within the model and talent industry. We would ask you first to opt in to sharing your data with these companies at the studio, which is optional.

xiv. Other than as set out above, we do not share your information with any other companies or organisations, unless required to do so by law.


Retaining your information


We will need to keep a record of the information you have given us in order to complete your booking and carry out the service. This will not be retained for any longer than is necessary and if we do not hear from you within 36 months, this will be deleted automatically.

xvii. If you purchase one of our packages, we will keep your payment plan for 24 months after the final payment has been processed in order to prevent credit card misuse. All accounts information is stored for 6 years, as we are required to store this information by law.

xviii. We will keep a copy of your images in a secure environment for 6 years in order to ensure that we can share these with you if you require them in the future. If you do not want us to store your images, they can be deleted upon request at inquiries@west-38.com

xix. We record calls, for training purposes. We will delete all recordings after three months. Children

xxi. We will always ask for consent to process a child’s data (13 and under). Parents or the person responsible who holds parental responsibility of the child will always need to opt in to our processing of their data both a) when filling out a registration form online, and b) when attending a photo shoot at one of our studios.



Security


xxxii. We have security such as Anti-virus and firewalls in place in order to ensure your data is stored securely. Most of the data is kept in secure servers maintained by hosting companies. We have strict password and other access policy.



Cookies


Every time you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. Cookies are small text files placed on your computer hard drive that enables the tracking of visitor numbers to a website. This information is used for statistical analysis of visitor and log on numbers to our website.



Changes to our privacy policy


We will occasionally update this Privacy Notice. We will tell you about these changes by posting a notification at the top of our website.



Contact us

If you have any questions about our privacy policy or the data we hold about you, please contact us: By email at inquiries@west-38.com

 
 

TESTIMONIALS


  • J.A. - Sainsburys commercial
  • M. H. - Feature film part
  • G. K. - Audio self-tape (voice-over) for Pinwoods studio, Audio Book
  • J. A. was asked to self tape for 2 roles for The Great
  • 14 February 2019

    Here was the brief for the casting:

    Chinese Man (Male, 16 - 25 years old)
    They should be young, cool, street. While they should be attractive and sample size, It is more important that they have the right attitude than traditional model looks. IMPORTANT: the models will be photographed with dogs so they musn't be scared of them!!! Actually if they have a dog, can they bring them to the casting? THEY HAVE TO BE OF CHINESE HERITAGE.

  • 19 February 2019

    We are more than delighted to have had the following Studio clients chosen for a BBC casting on the 30th November 2017 for their upcoming drama Les Miserables. Good luck to: Amelia D (6 years) from Surrey, with us for her shoot on the 23rd October in London Brody B (5 years) who came to see us in Birmingham on 23rd September 2017 Jack C (13 years) from Gloucester who was with us on 22nd October 2017 Roman A (6 years) from Enfield in London who came in 12th August 2017 Nikodem P (9 years) who saw us in London on 11th April 2017 Zakary M (9 years) who is travelling from Birmingham where he saw us on 19th November 2017 (just a few weeks ago!) Vital and gripping new 6 x 1-hour adaptation by multi-award-winning Andrew Davies of the Victor Hugo classic novel LES MISERABLES - one of the greatest works in Western literature which depicts the hero Jean' Valjean's primal struggle with society, examines the nature of law and grace. All six episodes are to be directed by the superb Tom Shankland. This is a Lookout Point/BBC Studios production for the BBC.

  • 24 February 2019

    Rahul came to see us in March'17 and has kept in touch. He recently did a job for Diet Coke and had this to say: "Hi James, hope you are doing well, i got some opportunities to work as an model and extra.

    I am happy the way things are going. Star now helped me a lot.
    I have recently work as an extra for diet coke Christmas advert, and famus 8 ball pool game."
    Great to hear about your success Rahul. Hope there are a lot more commercial modelling jobs out there for you.

  • 27 February 2019

    JOHNNY M came to see us in December 2017 and is now going to a Nokia casting for the role of a Groom at a wedding

  • 5 March 2019

    Cong's to a great start to you career Maisie E who has been selected for a Photographic Shoot for H&M.

  • 12 March 2019

    Jackie M who attend a Vodafone Casting on 15/01/18 The casting was on Monday 15th January at: Spotlight, London with Casting Director: Will Best.

  • 20 March 2019

    The following studio clients have been selected for a Boots Idents commercial Casting for Loose Women (ITV) TOMORROW (Tuesday 13th Feb 2018) if selected this job pays £250 plus £1200 buy out BSF
    Megan J
    Fleurette W
    Evie-Mae D
    Charles S-B
    Jade C
    Rohan P
    Ephraim M
    Mya H
    George Q
    Nathan D
    Stacey-Marie H
    Charlie-Jo S
    Carol P
    Adetoke A
    Adeoluwa A

  • 23 March 2019

    "My name is Matt and thanks to The Studio referral team I have recently secured myself an audition for a Calvin Klein commercial! I couldn’t have done this without their help channeling my image into the industry in a productive way through their quality contacts. This thanks also to their photography session with me. They’ve successfully put me in front of numerous modelling agencies and literally within a week I am getting exciting offers of work with major companies. Moreover, the photos taken by them have been incredibly effective to help me market myself on social media platforms and to improve my Spotlight CV. Thanks so much!"

  • 26 March 2019

    The below 4 Studio clients have been chosen for a CK casting at Spotlight that has come through.
    4 models have been chosen :
    Matthew W J
    James S
    Oscar M
    Samual H
    This is not an underwear commercial, it is a SPORTS WEAR / SLEEPWEAR commercial - modelling the new range of clothing. If you are successful and the director likes your initial self tape, a further re call will be given to those models who they would like to meet in person before finalising the models. Good Luck!

  • 7 April 2019

    The following Studio clients have been selected for a McDonald’s Commercial Casting Today in London if selected the Pay will be £970.
    Jakub R
    Johanna C
    Izzy K
    Jordan A H
    James W C
    Rhys R-C
    Jianru L
    Laura C B
    Fiona F

  • 12 April 2019

    Hello my name is Paul H, I recently went on a photo shoot at Great Tichfield street on 15/02/18 "After my shoot I then going in contact with the studios team. I spoke to a gentleman called James whom is part of Agency Referral Team. Yet again another person of inspiration and showed great enthusiasm and professionalism. This gentleman was all so helpful and directed me as to what is the next process for me and how I go about getting noticed, the advice was given was priceless. I acted straightaway and now I have a casting and I am going to Mr British Isles Elegant 2018 Model Competition. I just want to say a massive big thank you to all the team throughout all the departments you all were such a big help and your words of wisdom and encouragement has gone along way."

  • 17 April 2019

    Hey There,

    I guess you are nervous and have doubts,

    Well you are not alone, When I went on my first photoshoot in my life, I had no clue what I am doing.

    But I had a fantastic day at their Studio in London, the photographer made me feel comfortable and helped me find the right poses. The whole team was welcoming and at the end I left with some of the best pictures taken from me. Thanks to the assessment and patient explanation about the modelling industry I have a clear guide on what I need to do. The most amazing that I haven't been left alone after the shoot James my agency referral keep sending me advice and if you are following their advice agencies will contact you. Still worried, why don't you check my page at fb.me/MarkLmodelling

  • 23 April 2019

    Shayaan J came to see us in Manchester 24th September 2017 - casting with Chand Casting

  • 29 April 2019

    We have just had confirmation form their agency that the following Clients are confirmed to attend an Apple - iPhone X Commercial casting in London on Thursday 12th April 2018 if selected the pay for this job is £3,500 buyout.

    Ben F
    Bradley M R
    Gaetan N
    Bernadett S
    Gabrielle B
    Abbie B
    Tania R
    Saffet K
    Freja B
    Freddie I

  • 9 May 2019

    Sarah (London studio 23rd Jan 2018) will be on our TV screens soon after filming a McDonalds ad in March We're lovin' it!

  • 15 May 2019

    Just to let you know the following clients have been confirmed to attend a Casting for a Moonpig Commercial - TOMORROW in London. If successful this job pay £1,900 plus expenses.
    Nathan L, Jessica T, Lorraine De A , Marie G , Kate H, Amelia A, Stacey A, Vicki J , Dominika S , Tammy B , Kimberly M, Charlie & Oliver M-A

  • 20 May 2019

    Claudia F strikes again - this time with Haribo. Last time with McDonalds. What is with all the unhealthy food Claudia?

  • 24 May 2019

    TESCO - COMMERCIAL CASTING
    If selected this job pays: £680 plus expenses.
    Casting Brief:
    Looking for Mums aged/look 40-55 years old for Tesco - Love food stories
    Looking for Mums aged/look 25-35 years old for Tesco - Love food stories
    These do not need to be real Mums but believable.
    Clients chosen:
    LEANNE D
    MARCIA B
    MARIA A
    DEBORAH M
    OCEAN H
    ONA K
    HANNAH M

  • 28 May 2019

  • 10 June 2019

    Our gorgeous teen queen Tanya M has been selected for a Fanta Commercial.

  • 19 June 2019

    Shangeth R came to see us in London on 8th July 2017 and filmed an FA Cup film recently.

  • 25 June 2019

    10 clients have been chosen to attend an exciting ASDA commercial casting - for £2,300! As they say - every penny helps... Here is a message from one:

    Hello!
    Just wanted to let you know that I'm going for my first casting today at pineapple studios for an Asda commercial. Dead excited, not sure what to expect but you only live once right?
    Thanks again,
    Dr Lucy H

  • 30 June 2019

    The following Studio clients have been selected for a Virgin Media Commercial Casting. If selected this job pays £350 BSF plus a £2700 buyout. Llilya S Zina B Saarah M Kelvin D Azan S Krzysztofa S Diana B Sheila O Casey W Ayaan R Katie McD Andrew D Amber T Fatima A Joanne W

  • 15 July 2019

    Every kid likes their Cadbury's - in fact so do their parents! Good luck to Kareena T who came to our Birmingham studio with mum back in July 2017

  • 25 July 2019

    The following studio clients are attending an AVON casting: Isabel T Sarah S Lorna K Lauren H And here is what a successful candidate is looking at...

    BSF 300 TV & Online + £4,000 buyout for 3 months spread over 1 x year TV & Internet UK only to include 1 x still taken from TVC for use in brochure OR
    BSF 300 BSF + Online only + £ 750 buyout UK.
    If they decide to air on TV they will be the remaining £ 3,250.

  • 29 July 2019

    Our beautiful clients have a Bosche casting... Ran X 5' 10" (09/03/2016) Yajuan L 5'7" (14/12/2016) Theo C 5' 11" (24/02/2018)

  • 8 August 2019

    Eight Studio clients have been selected for a Pizza Hut Commercial Casting in London.
    Maayan B , who came to see us on 20th January in Camden, is one of them and features here.
    If selected this job pays £880

  • 10 August 2019

    BRITISH AIRWAYS - COMMERCIAL CASTING
    If selected this job pays: £350 + £2,800 buyout.
    OLGA Z
    ALBION A
    ANTONY B
    JENNIE B

    Have all been asked to attend.

  • 14 August 2019

    Here is the brief for which the casting director at Lauren Evans casting specifically asked to see Casey: JACKSON M (Male, 18 - 24) Description: (17) is Head Boy. He's never failed at anything in his life. He's popular, crazy-hot and a future Olympic swimming champion. We need a total hottie with a great physique and someone who is a very strong swimmer!
  • 15 August  2019

    Well done Tushar who can be seen here https://youtu.be/2H5hB-62Ihc
  • Paige Timmons
    "From the start, I felt comfortable at the studio. Everyone was professional, did a wonderful job and gave me exactly what I was looking for. After awhile, I lost confidence in myself when I left the session. I didn't have anyone to believe in me or support me in going towards building a future for my children and I."
    Paige Timmons
  • Jordan Abecasis
    ”I cannot express how much I loved Melissa doing my photos for me. Not only did she make me feel more comfortable/ confident in front of the camera, but we had a great time. The appointment was on short notice and she found a spot for me right away. The pictures came out absolutely incredible, everything I could’ve asked for and more. I HIGHLY recommend this studio!!“
    Jordan Abecasis
  • Karen Samu
    ”If you really want to start a career in modeling, this is the best place to begin. I tried doing things on my own and got no responses. I finally found West38 and I made the investment to get professional images. Totally worth it and the professionalism and advice, life changing. I was doing everything wrong. I had a lot of support before, during and especially after. Thank you to the whole team. I have experience now and I'm getting paid work as well!“
    Karen Samu
  • Laura Jones
    West 38 brings out the best in people for their photo shoots. The makeup people are top notch. The staff was super welcoming. The photographer brought me in the zone and I was done before i knew it. It was so much fun. The photos came out as if I went to a high priced photographer in NY or Paris. The bookings started slow and now they are slowly building.
    Laura Jones

 

GET INVOLVED

Get started, let us help you succeed!